Vision and Mission Statement for investors
Vision
Invest
with knowledge and safety.
Mission
Every
investor should be able to invest in right investment products based on their needs,
manage and monitor them to meet their goals, access reports and enjoy financial
wellness.
Details of business transacted by the Investment Adviser with
respect to the investors
· To enter into an agreement with the client
providing all details including fee details, aspect of Conflict of interest
disclosure and maintaining confidentiality of information.
· To do a proper and unbiased risk profiling
and suitability assessment of the Client.
· Obtain consent of the Client on completed risk profile.
· To obtain registration with Know Your Client
Registration Agency (KRA) and Central Know Your Customer Registry (CKYC).
· To conduct audit annually.
· To disclose the status of complaints in its
website.
· To disclose the name, proprietor name, type
of registration, registration number, validity, complete address with telephone
numbers and associated SEBI Regional / Local Office details in its website.
· To employ only qualified and certified
employees.
· To deal with clients only from official
number.
· To maintain records of interactions, with all
clients including prospective clients (prior to onboarding), where any
conversation related to advice has taken place.
Details of services provided to investors (No Indicative
Timelines)
·
Onboarding of Clients
o Sharing
of agreement copy
o Completing
KYC of clients
·
Disclosure to Clients
o To
provide full disclosure about its business, affiliations, compensation in the
agreement.
o To
not access client’s accounts or holdings for offering advice.
o To
disclose the risk profile to the client.
·
To provide investment advice to the client
based on the risk-profiling of the clients and suitability of the client.
Details of grievance redressal mechanism and how to access it
1. In case of any grievance / complaint, an
investor should approach the concerned Investment Adviser and the Investment
Adviser shall ensure that the grievance is resolved within 30 days.
2. If the investor’s complaint is not redressed
satisfactorily, one may lodge acomplaint with SEBI on SEBI’s ‘SCORES’ portal
which is a centralized web-based complaints redressal system. SEBI takes up the
complaints registered via SCORES with the concerned intermediary for timely
redressal. SCORES facilitates tracking the status of the complaint.
3. With regard to physical complaints, investors
may send their complaints to: Office of Investor Assistance and Education,
Securities and Exchange Board of India, SEBI Bhavan, Plot No. C4-A, ‘G’ Block,
Bandra-Kurla Complex, Bandra (E), Mumbai – 400 051.
Expectations from the investors (Responsibilities of investors)
Do’s
1.
Always deal with SEBI registered Investment
Advisers.
2.
Ensure that the Investment Adviser has a
valid registration certificate.
3.
Check for SEBI registration number.
Please refer to the list of all SEBI registered Investment
Advisers which is available on SEBI website in the following link:
https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=13)
4. Pay only advisory fees to your Investment
Adviser. Make payments of advisory fees through banking channels only and
maintain duly signed receipts mentioning the details of your payments.
5. Always ask for your risk profiling before
accepting investment advice. Insist that Investment Adviser provides advisory
strictly on the basis of your risk profiling and take into account available
investment alternatives.
6. Ask all relevant questions and clear your
doubts with your investment Adviser before acting on advice.
7. Assess the risk–return profile of the
investment as well as the liquidity and safety aspects before making
investments.
8. Insist on getting the terms and conditions in
writing duly signed and stamped.
Read these terms and conditions carefully particularly regarding
advisory fees, advisory plans, category of recommendations etc. before dealing
with any Investment Adviser.
9. Be vigilant in your transactions.
10. Approach the appropriate authorities for
redressal of your doubts / grievances.
11.
Inform SEBI about Investment Advisers
offering assured or guaranteed returns.
Don’ts
12.
Don’t fall for stock tips offered under the
pretext of investment advice.
13.
Do not provide funds for investment to the
Investment Adviser.
14. Don’t fall for the promise of indicative or
exorbitant or assured returns by the Investment Advisers. Don’t let greed
overcome rational investment decisions.
15.
Don’t fall prey to luring advertisements or
market rumors.
16.
Avoid doing transactions only on the basis of
phone calls or messages from any Investment adviser or its representatives.
17.
Don’t take decisions just because of repeated
messages and calls by Investment Advisers.
18.
Do not fall prey to limited period discount
or other incentive, gifts, etc. offered by Investment advisers.
19. Don’t rush into making investments that do not match your risk taking appetite and investment goals.
20. Do not share login credential and password of your trading and demat accounts with the Investment Adviser.